1. Information We Collect
We collect information you provide directly to us when you fill out an enquiry form, subscribe to communications, or contact our support team. This may include your name, email address, phone number, company name, and details of your enquiry or message.
We also collect certain information automatically when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Send product and service information you have requested
- Improve our website and services
- Comply with applicable legal and regulatory requirements
3. Cookies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings or our cookie consent banner.
4. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal information and to exercise other rights available to you under applicable data protection laws. To exercise your rights or raise a concern regarding the processing of your personal information, please contact us at info@mro-tek.com.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, provide our services, comply with applicable legal and regulatory requirements, resolve disputes, and enforce our agreements. When personal information is no longer required, we will take reasonable steps to delete or anonymise it, subject to applicable law.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this privacy policy, please contact us:
- Email: info@mro-tek.com
- Phone: +91 9821558696
Last updated: September 2026