MRO‑TEK's OmniEye Managed Network Services take the burden of network operations off your team. From proactive monitoring and fault management to firmware upgrades and performance optimization, our OmniEye NMS platform and NOC engineers keep your network running at peak efficiency — the same platform used to support 2M+ devices deployed across India.
Running a network operations team in-house is expensive and hard to staff around the clock. Without 24/7 monitoring, faults go undetected until they become outages, and configuration drift across dozens or hundreds of sites becomes impossible to track manually.
Devices are enrolled into OmniEye NMS with monitoring baselines configured, then monitored 24/7 with automated alerting, ICMP/SNMP/custom OID polling as fast as every 1 second, and centralised configuration backup with versioning and rollback. Field engineers across India provide on-site support when a fault needs hands on the ground.
A look at the platform our engineers use every day to monitor customer deployments — real-time dashboards, network discovery, graphing, and SLA reporting.
A live view of network health across every monitored site — device availability, top hosts by utilization, problem severity, and geographic location, all updated in real time.
Automatic device and interface discovery with multi-level nested maps — visualize an entire network topology at a glance and instantly spot which sites need attention.
Custom graphs for every monitored interface — inbound/outbound traffic, errors, and discards tracked continuously across firewalls, routers, and switches.
Bandwidth and interface history over any time range, from the last hour to the last two years — useful for capacity planning and diagnosing intermittent issues.
ICMP, SNMP, and custom OID polling as fast as every 1 second, with long-range uptime and packet-loss trend graphs for every monitored host.
Automated SLA compliance tracking against defined uptime targets, with weekly breakdowns of downtime and error budget for every monitored service.
Build a core backbone network connecting 225 government offices to enable Puducherry's online services. Required reliable, secure connectivity with bandwidth tiers ranging from 20 Mbps to 350 Mbps depending on site.
Established core backbone enabling seamless government online services across Puducherry. All departments connected with high-availability MPLS links and centralised monitoring.
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